FAQs

Your existing Signal shares account will no longer be available. To continue managing your portfolio, you will need to create a new account with the Investor Centre. Please note that your holdings will not be transferred automatically. This allows you to take full advantage of the new portfolio management features offered by the Investor Centre.

Rest assured, your holdings details, including shareholdings and/or employee share plans, will remain securely stored in our core systems. You simply need to add them to your new Investor Centre account to access and manage them seamlessly.

With Investor Centre, you can effortlessly access and update your holdings just as you did with Signal shares. However, Investor Centre offers several exciting new features:

• Enhanced Security: Your account is now more secure with Multi-Factor Authentication (MFA) as a standard feature, giving you peace of mind
• Connected and Convenient: You can now add all your holdings administered by MUFG Corporate Markets, simplifying your wealth management in one place
• Access Anywhere: Investor Centre is available both as a web portal and a mobile app, allowing you to manage your holdings from any device, at any time.

No, all services have been migrated to the Investor Centre. Please use the new and improved platform to manage your portfolio.

Simply visit the Investor Centre and follow the registration steps shown in the video below and add your holdings.

If you try to register a new account with an email address or username that is already in use, we will let you know. If you already have an Investor Centre account but have forgotten your password, you can reset it by clicking on “Forgot Password” on the sign-in screen.

For any further assistance, please reach out to our support team through “Contact us” in Investor Centre. You will be able to get assistance through:

1. Chatbot: Use our online chatbot to speak to a member of our support team
2. Email: Fill out the enquiries form, our team will get back to you via email

MUFG Corporate Markets is Whitbread's appointed Registrar and Share Plan administrator. MUFG Corporate Markets is a division of MUFG Pension & Market Services. A member of MUFG, a global financial group, MUFG Corporate Markets help connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Call us on 0344 855 2327

Calls are charged at the standard geographic rate and will vary by provider. Calls outside the United Kingdom are charged at the applicable international rate. We are open between 9.00 am – 5.30 pm, Monday to Friday excluding public holidays in England and Wales

Email: whitbread@cm.mpms.mufg.com